Shipping policy

Last updated: May 2026

1. Processing Time

Orders are processed within 2–5 business days. During peak periods or promotional events, processing may take up to 7 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

2. Estimated Delivery Times

Delivery timelines vary by destination and fulfilment partner:

South Africa: 10 –18 business days
International: 14–28 business days

These are estimates only. STYLLSH is not liable for delays caused by courier services, customs clearance, or circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. STYLLSH is not responsible for packages once they have been handed to the courier.

5. Customs & Import Duties

International orders may be subject to customs duties and import taxes levied by the destination country. These charges are the sole responsibility of the customer. STYLLSH has no control over these charges and cannot predict their amount.

6. Lost or Damaged Parcels

If your order arrives damaged or is confirmed lost by the courier, please contact us within 7 days of the expected delivery date at support@styllsh.com. We will work with the fulfilment partner to resolve the issue but cannot guarantee a replacement or refund until an investigation has been completed.

7. Incorrect Delivery Address

STYLLSH is not responsible for orders delivered to an incorrect address provided at checkout. Please ensure your delivery details are accurate before placing your order.